Better Impact
Below are helpful links for adding three frequently used elements in a trial account (application form, volunteer opportunities and volunteers):
- How to create your volunteer opportunities (a.k.a. “Activity”) in the software
- How to add a few volunteers so you can test out the many management functions in Volunteer Impact
Getting Help Along the Way
- Click the orange Help button at the top right hand corner of each screen to access our online help manual, including a number of short and helpful videos
- Click the green question mark in the bottom right hand corner to ask us a question
- Email us at support@betterimpact.com
- Give us a call at 1-800-844-1545
Administrator Side
LOGIN
Better Impact LOGIN Screen -
Try logging in as this Volunteer Administrator:
User: NPLTestAdmin
Pword: Volunteer2017
Try This!
1. SEARCH VOLUNTEERS
A. Find PEOPLE > SEARCH in the navigation menu at the top.
B. Click the box in front of VOLUNTEER and then click SEARCH at the bottom. You will see all of the volunteers.
C. Try filtering to get a subset of volunteers. Click the green button "Add Search Criteria".
Search type: QUALIFICATIONS.
- At which library would you prefer to volunteer?
- Is equal to
- 95th Street
Click "Add and Go". You will see the volunteers who prefer to work at 95th Street.
D. Mouse over the symbol to the left of any volunteer's name. Choose view from the green drop down menu. Click Hide/Show all sections and scroll through the volunteer's info.
2. ADD AN ACTIVITY
A. Find ACTIVITIES > MANAGE ACTIVITIES in the navigation menu at the top.
B. Mouse over the symbol to the left of "1 Test Activities". Click on "+ New Activity". Go through the fields and add your activity. See this page for reference:
Tutorials
Introductory Help (note: videos do not have sound)
Better Impact will demo their software at the 2/21 meeting
PAGE: http://www.betterimpact.com/help/#gsc.tab=0
HELP
Help is available on the right hand side of the page. The yellow button will bring up documents and the green will let you ask a question of the support team.
See how other libraries use Better Impact software
- Highland park - Junior Page program incl. parental signature form
- Town of Oakville - Oakville Public Library - spring break volunteers
- Cincinnati Public Library
- Houston Public Library
Basic info
Timeclock - Kiosk Mode Set up / Permissions / Mobile Timeclock Restrictions
Volunteer Side
Try this!
Create a volunteer profile for yourself so that you can see how it works.
1. Sign up as an SRP Volunteer!
- Be sure to answer these questions:
- Library at which you want to work
- NPL Library card #
- YES you want to volunteer for SRP
2. Go to the volunteer opportunities page and login in.
3. Check your SCHEDULE. Any volunteer opportunities that you sign up for will appear here.
4. Sign up for a volunteer shift. Click on OPPORTUNITIES. Choose the event. Try using the filters. Click on the SIGN UP button. And CONFIRM to finish.
5. Check your schedule. This event should now appear in the list.