20Hr. Customer Services Assistant II

 
Job Description Summary
:
The Customer Services Assistant II understands and follows the mission and values of NPL. Provides assistance to users on the optimal use of Library services and assists in creating a positive Library experience for users. Collaborates with other staff to resolve circulation related issues as needed and assists in creating a positive environment.
 
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Critical Skills
:
  • Strong organizational skills and attention to detail
  • Enthusiastic self-starter
  • Positive attitude and ability to collaborate with team members
  • Willingness to embrace NPL values: innovation, service, excellence and adaptability
Work Schedule:*
Monday 5:00pm-9:00pm
Tuesday 2:00pm-6:00pm (2x/month), 1:00pm-5:00pm (1x/month), OFF (1x/month)
Wednesday 8:30am-12:30pm
Thursday 12:00pm-4:15pm
Friday OFF (3 of 4 Fridays per month)

One weekend per month
Sunday 12:30pm-5:00pm

One weekend per month
Friday 3:00pm-7:00pm or 5:00pm-9:00pm
Saturday 8:30pm-2:30pm
Sunday 12:30pm-5:00pm

* Work schedule may change
Benefits
:
  • Annual Vacation Accrual: 1 week per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Illinois Municipal Retirement Fund
  • Health Benefits available for 30+ Hour Positions
Application Deadline
:
Friday, Mar 22, 2019 at 5:00 p.m.
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