20Hr. Customer Services Assistant II

 
Job Description Summary
:
The Customer Services Assistant II understands and follows the mission and values of NPL. Provides assistance to users on the optimal use of Library services and assists in creating a positive Library experience for users. Collaborates with other staff to resolve circulation related issues as needed and assists in creating a positive environment.
 
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Critical Skills
:
  • Strong organizational skills and attention to detail
  • Enthusiastic self-starter
  • Positive attitude and ability to collaborate with team members
  • Willingness to embrace NPL values: innovation, service, excellence and adaptability
Work Schedule:*
Monday 8:30am-1:00pm
Tuesday 5:00pm-9:00pm
Wednesday 5:00pm-9:00pm
Thursday OFF
Friday Shift varies

Weekend schedule
Weekend A: OFF
Weekend B: Sunday 12:30pm-5:00pm
Weekend C: Sunday 12:30pm-5:00pm
Weekend D: Saturday 8:30am-5:00pm

* Work schedule may change
Benefits
:
  • Annual Vacation Accrual: 1 week per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Illinois Municipal Retirement Fund
  • Health Benefits available for 30+ Hour Positions
Application Deadline
:
Wednesday, Oct 23, 2019 at 5:00 p.m.
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