Room Reservation FAQs

Meeting Room Reservation FAQs

Please check our Meeting Room Policy for more information about using these rooms.

Q: How do I book a meeting room?

A: We welcome community organizations to reserve our meeting rooms. Please see full instructions here: Quick Start Guide.

Q: How far in advance can I reserve a meeting room?

A: You can reserve meeting rooms for up to three (3) months in advance.

Q: I need a room today; can I do that?

A: Meeting Rooms must be reserved at least ten (10) days in advance; however, the Conference Rooms at Naper Boulevard Library or 95th Street Library may be reserved at any time. Payment is required prior to use.

Q: Are there limits on reservations?

A: Individuals and organizations are limited to two (2) timeslots per week.

Q: How do I pay for my meeting room?

A: Once your request has been approved, you can log in to your SPACES account to view your room reservations and make payment online. Credit card payment may also be made by calling the Meeting Room Coordinator at 630-941-4100 x2220. Cash or checks may be mailed or dropped off at the library.

Payment is due one week from the date your request is approved. If payment is not received, the reservation will not be confirmed and the room will be made available to rent to another group.

Q: What are the room setup options?

A: Each room is unique, and the setup of tables and chairs is limited to a choice of auditorium or classroom setup. You may choose your choice of style setup when you reserve a room.

Q: What kinds of events are not allowed in the meeting rooms?

A: The meeting rooms may not be reserved for:

  1. Social activities such as baby showers, bridal showers, birthday parties, or similar events.
  2. Fundraising events.
  3. Meetings organized by a political candidate or by an organization formed specifically for a candidate or an issue.
  4. Programs or gatherings which present a clear and present danger to the welfare of the participants, library staff, patrons, or the community.
  5. Programs which would disturb library patrons, impede library staff, endanger the library building or interfere with the functions of the library.

Q: Is audio/visual equipment available?

A: Yes, equipment is available in certain rooms. You may choose your equipment when you reserve a room. Users who need projection will be required to use a computer supplied by the Naperville Public Library. Please use a flash drive or cloud-based storage. DVDs can also be projected through the meeting room computer.

Q: Can I get into the room early to set up?

A: Please schedule the room to include set-up and tear down time. Groups will only be permitted to use the room for the time slot it has been scheduled. No one is allowed into the library before opening or closing hours.

Q: Can I bring food and drink into the meeting room?

A: You may bring food and non-alcoholic beverages into meeting spaces. Serving food, packaged snacks, or beverages of any kind requires payment of the kitchen fee.

Q: Can we hang up promotional tools or study pages?

A: Signs or posters pertaining to non-library sponsored meetings may not be posted on library property. Nothing may be attached to the walls, ceiling, equipment, or doors of the meeting rooms. Groups will be held liable for any damage caused by ignoring these rules.

Q: Can a library employee help me with set up or clean up in the room?

A: Other than the tables and chairs, library employees will not be available to assist with meeting room set up or clean up; groups assume full responsibility for leaving the room in good order.

Q: How do I cancel a room reservation?

A: All cancellations must be either emailed to pfilicicchia@naperville-lib.org or cancelled through SPACES by the individual who made the reservation.

Refunds for cancellations will be made only if the notice of cancellation is received no later than seventy-two (72) hours before the scheduled event. Refunds will not be made for cancellations with less than seventy-two (72) hours advance notice unless canceled by the library.

Please check our Meeting Room Policy for more information about using these rooms.

Conference Room Reservation FAQs

Please check our Conference Room Policy for more information about using these rooms.

Q: How do I book a conference room?

A: We welcome individuals and community organizations to reserve our conference rooms. Please see full instructions here: Quick Start Guide.

Q: How far in advance can I reserve a conference room?

A: You can reserve conference rooms for up to three (3) months in advance.

Q: I need a room today; can I do that?

A: Conference rooms may be reserved at any time. Payment is required prior to use.

Q: Are there limits on reservations?

A: There are currently no limits to the number of reservations for conference rooms.

Q: How do I pay for my conference room?

A: Phone/in-person reservations: Make a payment at the Adult & Teen Services desk. Cash, credit card, debit card and checks accepted.

Online reservations via SPACES: Once your request has been approved, you can log in to your SPACES account to view your room reservations and make a payment online. Credit card payment may also be made by calling the Meeting Room Coordinator at 630-941-4100 x2220. Cash or checks may be mailed or dropped off at the library.

Payment is due one week from the date your request is approved. If payment is not received, the reservation will not be confirmed and the room will be made available to rent to another group.

Q: What are the room setup options?

A: There are no setup options for the conference rooms. The rooms are as is.

Q: What kinds of events are not allowed in the conference rooms?

A: The conference rooms may not be reserved for:

  1. Social activities such as baby showers, bridal showers, birthday parties, or similar events.
  2. Fundraising events.
  3. Meetings organized by a political candidate or by an organization formed specifically for a candidate or an issue.
  4. Programs or gatherings which present a clear and present danger to the welfare of the participants, library staff, patrons, or the community.
  5. Programs which would disturb library patrons, impede library staff, endanger the library building or interfere with the functions of the library.

Q: Is audio/visual equipment available?

A: The Naper Boulevard Conference Room includes an overhead projector and screen. The 95th Street Conference Room includes a TV equipped with Chromecast and AppleTV. No additional audio/visual equipment is available.

Q: Can I get into the room early to set up?

A: Please schedule the room to include set-up and tear down time. Groups will only be permitted to use the room for the time slot it has been scheduled. No one is allowed into the library before opening or closing hours.

Q: Can I bring food and drink into the conference room?

A: Food is not allowed. Non-alcoholic beverages in covered containers are permitted.

Q: Can we hang up promotional tools or study pages?

A: Signs or posters pertaining to non-library sponsored meetings may not be posted on library property. Nothing may be attached to the walls, ceiling, equipment, or doors of the conference rooms. Groups will be held liable for any damage caused by ignoring these rules.

Q: How do I cancel a room reservation?

A: All cancellations must be either emailed to pfilicicchia@naperville-lib.org or canceled through SPACES by the individual who made the reservation or by directly notifying the Naper Boulevard or 95th Street Libraries Adult & Teen Services desk staff.

Refunds for cancellations will be made only if the notice of cancellation is received no later than seventy-two (72) hours before the scheduled event. Refunds will not be made for cancellations with less than seventy-two (72) hours advance notice unless canceled by the library.

Please check our Conference Room Policy for more information about using these rooms.

QUESTIONS?

For additional questions, please call the Finance Department at 630-961-4100, ext. 2220 or email pfilicicchia@naperville-lib.org.

Make an Online Room Reservation »