Get Notices About Your Library Account

Email notification

Login to My Account and click on Edit Account to make your selection or call the Customer Services Desk at 630-961-4100.

Why am I not getting my email notices?

Please make sure your spam or junk mail folder is set to accept messages from naperlib@naperville-lib.org.

Text message (Shoutbomb)

Shoutbomb is the service that Naperville Public Library uses to provide you with text message notifications about items you have checked out.

It is easy to sign up!

  • Create a SHOUTBOMB contact on your phone, and enter the email address: npl@shoutbomb.com.
  • Text the keyword SIGNUP+yourlibrarycard+pin to the contact created above. (Example: Signup+21318001234567+4321) The “+” is important and there should be no spaces.
  • After a successful registration, you will receive two text messages: One asking you to provide your email address; the second indicating which of the available services are active/inactive. Providing your email address is optional.
Shoutbomb Signup
8 + 6 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

Opt in or out of any features

TEXT the highlighted keywords shown below to npl@shoutbomb.com.

Features
TEXT this keyword:
HOLDS
to opt in or out
HL
to see a list of your items available for pickup
OVERDUE
to opt in or out
OL
to view a list of overdue items
OA
to renew all overdue items
RENEW
to opt in or out
RL
to view a list of items due soon
RA
to renew all items due soon
RESEND
to view messages from the last 3 days
NOTICES
to view the current status of all the Opt in/out notices
ADDCARD+yourlibrarycard+pin
to receive text alerts for another card within your family
Use your personal card number and pin as well as the + sign and no spaces (Example: AddCard+21318001234567+4321)
DROPCARD
to end text alerts for a specific library card
MYCARDS
to view all family cards
IOWEU
to view the current total fee/fines for each of the registered barcodes
ANNOUNCEMENTS
to subscribe to library announcements
NEWPASS+yourlibrarycard+pin
if you change the PIN number for a specific library account, to update your account with the text notification service
SWITCHPHONE
to switch to a different phone
STOP
to quit the service

NOTE: There is no charge from the Library for this service, however you may see a charge for incoming text messages at the standard rate applied by your cell phone carrier, depending on your plan or package.

TeleCirc

What is TeleCirc?

The Library's Telephone Circulation System - or TeleCirc - is available 24 hours a day to help you access your account information. It also sends you telephone messages about overdue items or items placed on hold that are ready for pick up.

How do I use it?
To call TeleCirc, have your Library card number and PIN ready, then call 630-961-0460. You can renew each item by entering the item's barcode.

You can:

  • Renew items
  • Find out what holds are available for pickup
  • Learn if you have fines
  • Hear a list of checked out items