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Text the code asknpl or start and your question to 630-491-4949.
You will receive an answer within 30 minutes. If the library is closed, you will get a confirmation that your question was received. An answer will be sent shortly after the library reopens. (Message and data rates from your service carrier may apply.)


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Presenter Program Proposal

If you have a program you want to present, please fill out this form. If your program meets the library's programming guidelines, needs, schedule and budget someone will be in contact with you.

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Webmaster Email Webmaster ext. 4985

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Our improved mobile app enhances the user experience with convenient and engaging features. Read more about highlights of our FREE mobile app.

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Outreach Guidelines

The Naperville Public Library does conduct outreach visits to specific locations in Naperville for the purpose of expanding the library’s services into the community and meeting the library’s strategic plan goal of maximizing accessibility. Reaching as many people as possible within the finite amount of staff time and resources available to us means that sometimes we are unable to meet requests for library outreaches. As a general rule the library will consider requests for outreaches in the following instances*:

  • The location of the outreach is within the library’s service area.
  • There is expected to be 10 or more people in attendance at the event.
  • The outreach is limited to one visit per month.
  • The amount of time a library staff member will be at an outreach will be 3 hours or less.
  • The time of the outreach is at least one month before the event.
  • Exact services requested at the outreach are communicated at the time of the request, and these services must be agreed upon by library staff before the event.
  • *exceptions to these rules can be made for special circumstances.
    *all outreach requests will be subject to staffing availability.

For more information or to schedule an outreach please contact:
Email 630-961-4100 Department
Ellen Fitzgerald Email Ellen Fitzgerald ext. 6123 Children's Services
Kent Palmer Email Kent Palmer ext. 6328 Adult/Teen Services, Business Services
Jennie Stevens Email Jennie Stevens ext. 4950 Adult/Teen Services