What communication will I receive about my account?
  • A courtesy notice will be sent two days before the due date.
  • A 1st overdue notice will be sent one day after the due date.
  • A 2nd overdue notice will be sent five days after the due date.
  • A notification that your account has been locked will be sent seven days after the due date.
  • Once an item is 45 days overdue, a billed replacement fee will be added to the account.
  • At 60 days overdue, if charges are over $50, the account will be referred to our recovery agency, and an additional $10 fee will be added to the account.

Show All Answers

1. How do I renew items?
2. Where can I return items?
3. Does Naperville Public Library charge overdue fines?
4. What if I do not return an item on time?
5. What is the difference between a fine and a fee?
6. What communication will I receive about my account?
7. How can I pay my fees?
8. What is a vacation loan?
9. What if I damage or lose my library materials?
10. What if I find my lost material that has already been paid for?