What is my PIN?

Your PIN (Personal Identification Number) is an encrypted four-digit number that enables you to access your account information through My Account on our website or mobile app. It is usually the last four digits of your home phone number. Please contact the customer service desk if you need assistance with your PIN.

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1. How do I get a library card?
2. What is my PIN?
3. Does Naperville Public Library charge overdue fines?
4. I placed an item on hold, how do I find it?
5. Can I return my materials to any Naperville Public Library building?
6. I have a library card but I don't live in Naperville. Can I borrow materials here?
7. If I don’t find the book I want in your library can I get it from other library?
8. I’m going on vacation. Can I extend the due date on items I have checked out?
9. Can I pay fees online?
10. What is a Hotspot?