Show All Answers

1. How do I renew items?
2. Where can I return items?
3. Does Naperville Public Library charge overdue fines?
4. What if I do not return an item on time?
5. What is the difference between a fine and a fee?
6. What communication will I receive about my account?
7. How can I pay my fees?
8. What is a vacation loan?
9. What if I damage or lose my library materials?
10. What if I find my lost material that has already been paid for?

Show All Answers

1. How do I book a conference room?
2. How far in advance can I reserve a conference room?
3. I need a room today; can I reserve one?
4. Are there limits on reservations?
5. How do I pay for my conference room?
6. What are the room setup options?
7. What kinds of events are not allowed in the conference rooms?
8. Is audio / visual equipment available?
9. Can I get into the room early to set up?
10. Can I bring food and drink into the conference room?
11. Can we hang up promotional tools or study pages?
12. How do I cancel a room reservation?

Show All Answers

1. How do I get a library card?
2. What is my PIN?
3. Does Naperville Public Library charge overdue fines?
4. I placed an item on hold, how do I find it?
5. Can I return my materials to any Naperville Public Library building?
6. I have a library card but I don't live in Naperville. Can I borrow materials here?
7. If I don’t find the book I want in your library can I get it from other library?
8. I’m going on vacation. Can I extend the due date on items I have checked out?
9. Can I pay fees online?
10. What is a Hotspot?

Show All Answers

1. What can I do with a Library card?
2. Can I use Library services without a card?

Show All Answers

1. How do I book a meeting room?
2. How far in advance can I reserve a meeting room?
3. I need a room today; can I do that?
4. Are there limits on reservations?
5. How do I pay for my meeting room?
6. What are the room setup options?
7. What kinds of events are not allowed in the meeting rooms?
8. Is audio / visual equipment available?
9. Can I get into the room early to set up?
10. Can I bring food and drink into the meeting room?
11. Can we hang up promotional tools or study pages?
12. Can a Library employee help me with set up or clean up in the room?
13. How do I cancel a room reservation?