How Do I?

You will need a current Illinois driver's license or a current picture ID and proof of residency, which may include one of any of the following:

• Checking account
• Telephone directory verification
• Current vehicle registration
• Mortgage / personal loan documents (not application)
• Rent receipt (within 60 days)
• Utility bill (within 60 days)
• Personal mail with postmark (within 60 days)

Complete library card information.

Your PIN (Personal Identification Number) is an encrypted four-digit number that enables you to access your account information through My Account on our website or mobile app. It is usually the last four digits of your home phone number. Please contact the customer service desk if you need assistance with your PIN.

No, as of June 1, 2021, Naperville Public Library is no longer charging fines for overdue items. Those who do not return materials on time will have their accounts locked after seven days rather than accruing fines. Once an overdue item is returned, the account will be unlocked. See details on our Borrowing and Fees page.

Your holds will be at the Naperville Public Library location that you chose when placing the hold. The holds are filed on the shelf by the last 4 digits of library card number and first initial of last name under which the hold was placed. You can check which materials you currently have on hold through My Account.

Naperville Public Library materials can be returned at any Naperville Public Library location. Materials belonging to other libraries can be returned at Naperville Public Library and routed to the appropriate library but will not be checked in until received by home library.