Get Notices About Your Account
Email Notification Login to My Account and click on "Edit Account" to make your selection or call the customer service desk at 630-961-4100.
Why am I not getting my email notices? Please make sure your spam or junk mail folder is set to accept messages from Naperville Public Library .
Text Messages (Shoutbomb) Keep up-to-date with your Library account on your mobile phone using the Shoutbomb text messaging service.
Receive text notices about items available to pick up, items due soon, and overdue items. Send a text to request a renewal and receive a text back with the result of your request. Send a text to see your account's expiration date. Set up multiple library accounts on the same phone. Please Note: The Library does not charge a fee for this service, but your cell phone plan's regular text-messaging rates apply.
It is easy to sign up!
Sign up Using Your Phone Follow these instructions and send a text:
Text the keyword SIGNUP+yourlibrarycardnumber+pin to 844-339-8546 (Example: Signup+21318001234567+4321) The "+" is important and there should be no spaces. After a successful registration, you will receive a series of text messages, including one indicating you have successfully signed up and giving instructions to add additional cards and another listing which of the available notifications are active/inactive for your account.
Opt In or Out of Any Shoutbomb Features Text the highlighted keywords shown below to 844-339-8546 .
Features Text This Keyword Description of Features HOLDS & CHECKOUTS MYBOOKS To inquire about the status of all your Library items HOLDS HOLDS To opt in or out HOLDS HL To see a list of your items available for pick-up OVERDUE OVERDUE To opt in or out OVERDUE OL To view a list of overdue items OVERDUE OA To renew all overdue items COURTESY / RENEW RENEW To opt in or out COURTESY / RENEW RL To view a list of items due soon COURTESY / RENEW RA To renew all items due soon RESEND RESEND To view messages from the last 3 days NOTICES NOTICES To view the current status of all the Opt-In/Out notices ADDCARD ADDCARD+Your Library Card Number+PIN To receive text alerts for another card within your family; use your personal card number and PIN as well as the "+" sign and no spaces (example: AddCard+21318001234567+4321) DROPCARD DROPCARD To end text alerts for a specific library card MYCARDS MYCARDS To view all family cards IOWEU IOWEU To view the current total fee for each of the registered barcodes ANNOUNCEMENTS ANNOUNCEMENTS To subscribe to Library announcements NEWPASS NEWPASS + Your Library Card + PIN If you change the PIN for a specific Library account, to update your account with the text notification service SWITCHPHONE SWITCHPHONE To switch to a different phone STOP STOP To quit the service
Note: There is no charge from the Library for this service, however you may see a charge for incoming text messages at the standard rate applied by your cell phone carrier, depending on your plan or package.
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